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We want this website to be accessible to as many people as possible. Meeting the requirements of the Disability Discrimination Act is important to us.

We aim to make our website accessible to those with special needs. This includes visual and hearing impairments, as well as cognitive and motor impairments.

If you find a page that is difficult to use, please contact us.

woman sharing phone with older woman

Accessibility Statement

This accessibility statement applies to www.activenorfolk.org

This website is run by Active Norfolk. We want as many people as possible to be able to use this website. For example, that means you should be able to:

AbilityNet has advice on making your device easier to use if you have a disability.

This includes how to:

You can translate this website to your preferred language by changing the settings in your browser (such as Internet Explorer, Chrome or Safari). 

How accessible this website is

We aim to meet World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 AA guidelines. We have listed areas of the site that we know are not fully accessible:

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email [email protected]. We will consider your request and get back to you within five working days.

Visit our Contact Us page to find further ways of getting in touch.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email [email protected] to let us know.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Active Norfolk is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

What we’re doing to improve accessibility

We are working with our supplier to understand how we can improve the functionality of information provided in map iframes to make them more accessible.

Preparation of this accessibility statement

This statement was prepared on 12 May 2021. It was last reviewed on 11 May 2021.

This website was last tested on 11 May 2021. Tests were first carried out by OneAgency.co using Accessibiity Insights on all pages on 6 May to compile a list of pages with issues. These issues were then addressed on 7 May. All pages were tested again 10 May and remaining issues addressed before a final test of those pages on 11 May 2021.