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Website Terms of Use

Website Terms of Use

Last reviewed August 2022


We have tried to ensure that the contents of this website are accurate. However, we will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Visitors who use this website and rely on any information do so at their own risk. We do not represent or warrant that the information accessible via the website is accurate, complete or up to date. Any price and availability of information is subject to change without notice.

We will not be liable (to the fullest extent permitted at law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site.

We take no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind. We have no control over the availability of the linked pages.

Privacy Policy

This terms of use page demonstrates and explains our commitment to privacy on the internet. The following discloses the methods we use to gather and disseminate information from this website. The type and amount of information we gather depends on how you use the site. We adhere to the Data Protection Principles of the Data Protection Act. You can view a copy of our privacy notice which is held on the Norfolk County Council website.

We reserve the right to modify the information contained on this site at anytime without notice. This site and all information and materials on it are provided to you “as is” without warranty of any kind.

Normal website usage

Our site operates using Google Analytics. This means that you can visit most parts of this website without providing any identifiable personal information. The only information we collect from a normal website visit is the name of your internet service provider (ISP), the web site that referred you to us, the browser and type of machine you are using, the pages you request and the date and time of those requests.

We collect this information on an aggregate basis only using cookies which you will be informed about upon your first visit to the site. For example, we track which pages are most and least popular. This information is used for measurement purposes, and will not identify you in any way. We do not collect any other information without the visitor’s knowledge and permission.

We use this information to improve the site. During a normal web site visit, we do not collect or store any personally identifiable information.

Collection of Personally Identifiable Information

There are circumstances where we may request personally identifiable information so that we can provide you with services or get in touch with you at a later date. This includes the use of contact forms, registration forms and download forms.

In addition to this, we recognise that the special nature of our service imposes certain responsibilities in monitoring the discussions taking place on this site.

This information, such as name, postal address, e-mail address, type of request and other additional information, is collected and stored in accordance with the 1998 Data Protection Act.

Our site uses order forms for users to request information, products and services. We collect visitor’s contact information (like their email address). Contact information from the order form is used to send orders and information about us to our users. We may use a third party organisation to fulfil these requests. Any such organisations will be required to sign a non-disclosure agreement. Any page where data is collected should have an “opt-in” box. It is your choice on whether to make use of and fill in these available forms and pages.

This site contains hypertext links to other sites. We are not responsible for the privacy practices or content of these web sites.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. However, your confidential use of this site cannot be guaranteed. We shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this site or any information you transmitted to this site.

The copyright for material on this web site rests with Active Norfolk. You may download and read this material. You may not alter this information, repost or sell it without the permission of Active Norfolk.

Material on this website is protected by copyright. Unless otherwise stated no part of this website may be reproduced or used for any purpose other than private personal use without the prior written consent of the copyright holder. Copyright in all materials and/or works comprising or contained within this website remains with Active Norfolk. Any unauthorised copying, publication or reproduction of the content of this website is strictly prohibited and constitutes an infringement of copyright.