The Big Norfolk Holiday Fun programme is just one way to support your family. Other help is available.
Our list of resources below are designed to provide routes for those needing some additional support. Whether it’s support with family life, financial worries, or additional SEND requirements, there are links below that can help.
Norfolk Countywide Services
We appreciate that everyone needs a little additional support from time to time. For that reason, we’ve compiled the below list. The following services are available across Norfolk to support families who need some extra help.
Just One Norfolk is a health service offering advice and support from pregnancy to birth, and throughout parenthood. Visit their website or call 0300 300 0123.
ChatHealth is a secure NHS approved text messaging service. All Norfolk young people aged 11-19 can access this by texting 07480 635060 or visiting their website to get started.
Norfolk’s Family Hubs supports parents and carers of children and young people. Visit this page for more.
Norfolk Community Directory provides families with information, advice, services and activities across the county. Visit the directory for more.
Norfolk County Council: Help with Living Costs includes advice and support on bills, finding your local foodbank, general help with living costs and the Client Hardship Service. Visit their website for more information.
Trussell Trust can help if you’re struggling to buy food and essentials. You can visit their website and find your local foodbank here.
Steps Community Food Shop provide a safe space where people struggling can access free or discounted food. Visit their website for more information.
An early-help SEND phoneline: The SEND and Inclusion team at NCC can offer advice on accessing support for children and young people with additional requirements. Call 0333 313 7165, or visit their website for more information.
Active Norfolk’s Safeguarding and Welfare Hub offers advice to parents on how they can best support children in sports. Visit the hub for more information.
District-specific support
We’ve compiled a list of district-specific support services so you can find local support routes wherever you live. These will be updated regularly so check back if you haven’t quite found the right support for you.
Breckland
For all local council schemes and cost of living information, including Community Fridges, help with hardship funds and more – call 01362 656870 or visit their website for more.
Broadland and South Norfolk
The Help Hub is a partnership between organisations that support people in
Broadland and South Norfolk. It can offer practical support, suggest community groups, and offer advice and guidance to get you back on track.
If you live in Broadland call 01603 430431 or email [email protected]
If you live in South Norfolk call 01508 533933 [email protected]
Great Yarmouth
GYBC Community Hub offer: For community support call 08081 962238, or visit their website for more information.
Gorleston Food Club provides good quality, affordable food to residents in Gorleston. Visit their website for more.
Salvation Army Food Store (Sally’s Store) provides good quality, affordable
food to residents within Great Yarmouth. Everyday food is discounted for the community. Visit Peggotty Road Community Centre, NR30 3EF or call 01493 844909.
North Norfolk
Norfolk Norfolk District Council Support offers help with rent, council tax and rent arrears, interest free loans and more. For more information, call 01263 516221 or visit their website.
Norwich
Norwich City Council: Cost of Living website has information on warm spaces, food banks, and help finding out what you are entitled to. Call 0344 980 3333 or visit their website for more.
West Norfolk
King’s Lynn and West Norfolk Borough Council: Cost of Living website offers help with financial concerns and mental health and wellbeing. Call 01553 616200
or visit the website for more.
Ask Lily has information about warm spaces, food banks, help with food delivery, and help with combating
social isolation. Visit their website or call 01553 616200 for more.
Foodbanks: You will need a foodbank voucher to be referred to use a Food Bank. Contact the
Citizens Advice for more information.
• King’s Lynn Foodbank – call 07582 558143
• Downham Market Foodbank – call 01366 384474 or 07707 191674
• Hunstanton Foodbank – call 07795 491154
Related pages
Big Norfolk Holiday Fun
Find out more
Safeguarding and Welfare Hub
Find out more