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Customer Service Assistant (Casual)

Do you enjoy working in a busy dynamic team striving to deliver the highest quality service possible? Working a range of shifts and dealing with the public? Want to work in a modern setting at the cutting edge? Then read on...

Wymondham Leisure Centre, NR18 0NT
Contact Name
James Anderson
Contact Telephone
01953 607171

About Customer Service Assistant (Casual)

What you could be part of…

Our Wymondham Leisure had over 4.5 million invested in 2016 ensuring our facilities are some of the best in the area, each week we run x number of classes and our swimming classes have waiting lists due to their popularity and we continue to want to offer more.

Working at South Norfolk Council would enable you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and our employees challenge themselves to develop new and innovative ways to improve the services that make a real difference to people's lives.

What you'll be doing…

  • Providing an excellent and professional customer service to all those that visit our centre
  • Providing first contact resolution for all transactional membership and usage enquiries
  • Assisting with touring prospective members and selling memberships
  • Assisting in the delivery of events and hospitality across the centre

You must have…

NVQ in customer care or equivalent experience in a customer facing environment. Relevant experience in a customer focussed sales environment or commercial environment is essential. You should also have excellent customer service skills, the ability to communicate clearly and professionally with our customers as well as good attention to detail and good IT skills. Previous experience in a leisure centre is desirable.

You may still have questions and can contact James Anderson on 01953 607171 to answer these for you.

Please apply online for this role on our website:

This is an on-going recruitment campaign, however the advert will close once sufficient applications have been received.

Please note that this post is subject to a satisfactory criminal record check.

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